Joule, Joule Agent & Joule Skill!
Do you know the difference?
User provides an input to SAP's Joule – a digital interface Which provides result back to user.
Both in natural language.
On surface, Joule appears as a digital assistant, and, a powerful one Equipped with specialized tools and SAP's proprietary knowledge base Powered by LLM Engine such as Anthropic's Claude.
But, pause for a second!
What happens, when Joule's response is not enough! Or it cannot process your request!
Enters, Joule Agent!
Its primary objective is to support Joule. An agent is an extension of Joule's reasoning and execution capabilities. It helps Joule by performing very specific tasks curated for business need.
And, Joule can have as many agents To perform as many business specific tasks.
So, how does Agent exactly perform these tasks?
Joule Skills! It's the technical layer. Implementation of these operation that Agent performs.
For instance, in EWM: - Calling an API to cancel an outbound delivery order - Running an automation to block all expired stock, move it to specific bin and then send a report to supervisor every day at 10 AM.
All of this, literally at your fingertips! Just gotta ask!
Which one does your org actually have running - Skills, Agents, or still just Joule? Activate to view larger image,